Contact Us

Dilverse is a personalized digital gifting service operated by Mehra Enterprises.

For questions regarding:

• orders;
• payments;
• song delivery;
• revisions;
• cancellations;
• refunds;
• privacy;
• technical problems

please contact us using the details below.

Business Information

Brand Name: Dilverse
Legal Business Name: Mehra Enterprises
Business Type: Proprietorship
Proprietor: Gaurav
Website: https://dilverse.in/

Customer Support

Email: support@dilverse.in
Phone / WhatsApp: +91 9310564274
Support Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST

Registered / Business Address

2nd Floor, House No. 444, Block C-4, Sultanpuri, New Delhi, West Delhi, Delhi – 110041, India.

Grievance Redressal

Grievance Officer: Gaurav
Designation: Proprietor / Grievance Officer
Email: support@dilverse.in
Phone: +91 9310564274

Customers should include their order number, registered phone/email and relevant transaction details when contacting us.

We aim to acknowledge customer grievances within 48 hours and work towards resolving them as promptly as reasonably possible, ordinarily within 30 days, depending on the nature and complexity of the matter.

For payment-related issues, please include the transaction ID and payment screenshot where available.